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Frequently asked questions

On this page you can find common questions (and answers). If you have a question that isn’t answered here, please contact us. 

Our orders are shipped from the Netherlands.

We provide shipping to all countries in Europe. This includes:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

Depending on where you live, we can make an educated guess about how long delivery will take. Please note that these are estimated shipping times. It may take longer for your order to arrive, depending on the carrier, customs and other aspects that we have no influence over.
DestinationEstimated shipping time
The Netherlands1 or 2 business days
Austria6 to 8 business days
Belgium2 to 4 business days
Bulgaria8 to 10 business days
Croatia8 to 10 business days
Czech Republic6 to 8 business days
Denmark6 to 8 business days
Estonia6 to 8 business days
Finland6 to 8 business days
France6 to 8 business days
Germany4 to 6 business days
Greece6 to 8 business days
Hungary8 to 10 business days
Iceland8 to 10 business days
Ireland6 to 8 business days
Italy6 to 8 business days
Latvia8 to 10 business days
Lithuania8 to 10 business days
Norway4 to 8 business days
Poland6 to 8 business days
Portugal6 to 8 business days
Romania:8 to 12 business days
Serbia8 to 10 business days
Slovakia6 to 8 business days
Slovenia6 to 8 business days
Spain6 to 8 business days
Sweden4 to 8 business days
Switzerland6 to 8 business days
United Kingdom6 to 8 business days

We provide free shipping for all orders over €125.

For smaller orders shipping costs are €6.50 (Netherlands) and €20 (Europe)

After your order is completed we will provide you with the the relevant information. The url that is included in the email can be used to follow the progress of your shipment.

Our packages are as discreet as possible, only showing the delivery address details. It does not reveal any information about the content of the package or any reference to our company or website.

Yes, we do. Shipping is free for all orders over €150

In the unlikely event that your order is lost by the carrier or seized by customs, we will provide free reshipping or a full refund. It is your responsibility to provide the correct shipping address.

We currently support the following payment methods:

 
BITCOIN / BITCOIN CASH 
 

You can purchase SARMs using cryptocurrency such as Bitcoin and Bitcoin Cash. When using cryptocurrency as payment, you get a 10% discount.

BANK TRANSFER

You can transfer the money to our bank account. It takes between 1 and 3 business days for an international payment to be processed. Your order will be shipped after the payment is succesful. When you make a bank transfer, please use the order number as reference and send the total order amount to:

Name: HQSARMS

IBAN: NL29RABO0135516196

BIC: RABONL2U

Bank: RABOBANK

For more information about payment options, please refer to: Payment options

When shipping to certain countries including Sweden, there is a slight chance that your package is seized by customs. In the unlikely event that this happens, you will receive a letter that states that your package is seized and destroyed. If this occurs, we will reship your order for free or provide you with a full refund. Simply send us a copy of the letter you received and we will resolve the issue.

We currently support the following payment methods:

 
BITCOIN / BITCOIN CASH 
 

You can purchase SARMs using cryptocurrency such as Bitcoin and Bitcoin Cash. When using cryptocurrency as payment, you get a 10% discount.

BANK TRANSFER

You can transfer the money to our bank account. It takes between 1 and 3 business days for an international payment to be processed. Your order will be shipped after the payment is succesful. When you make a bank transfer, please use the order number as reference and send the total order amount to:

Name: HQSARMS

IBAN: NL29RABO0135516196

BIC: RABONL2U

Bank: RABOBANK