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Frequently asked questions

On this page you can find common questions (and answers). If you have a question that isn’t answered here, please contact us.

PRODUCTS

PEG-400 and glycerin are used for all SARM solutions.

It is not uncommon that some of the active material falls out of suspension. This can be caused by a number of reasons, for instance exposure to large temperature fluctuations. This does not influence the potency and is easily fixed by shaking the bottle for a few seconds.

When stored properly the powder has a shelf life of at least 2 years. The liquid SARMs have a shelf life of 1 year when the bottle has not been opened. After opening there is a chance that it loses potency after 90 days.

No, the liquid SARMs as well as the raw powders have the same high quality.

No, SARMs are not steroids. With the exception of YK-11, they are all non-steroidal selective androgen receptor modulators..

All of our products are intended for research purposes only. They are NOT intended for human consumption.

Yes. All SARMs, as well as related research compounds such as MK-677, SR-9009 and GW-501516, are completely legal in every European country. For more info please read our article: Are SARMs legal in Europe?

We will ship a free measuring pipette with any orders that include liquid SARMs. This way, you can easily measure the amount of liquid.

SHIPPING & DELIVERY

Our orders are shipped from the Netherlands.

We provide shipping to the following countries: Netherlands, Germany, Belgium, Luxembourg, France, Spain, Portugal, Italy, Austria, Greece, Bulgaria, Romania, Slovenia, Latvia, United Kingdom, Ireland, Sweden, Norway, Finland, Denmark, Poland, Czech Republic

Depending on where you live, we can make an educated guess about how long delivery will take. Please note that these are estimated shipping times. It may take longer for your order to arrive, depending on the carrier, customs and other aspects that we have no influence over.
DestinationEstimated shipping time
The Netherlands1 or 2 business days
Austria6 to 8 business days
Belgium2 to 4 business days
Bulgaria8 to 10 business days
Croatia8 to 10 business days
Czech Republic6 to 8 business days
Denmark6 to 8 business days
Estonia6 to 8 business days
Finland6 to 8 business days
France6 to 8 business days
Germany4 to 6 business days
Greece6 to 8 business days
Hungary8 to 10 business days
Iceland8 to 10 business days
Ireland6 to 8 business days
Italy6 to 8 business days
Latvia8 to 10 business days
Lithuania8 to 10 business days
Norway4 to 8 business days
Poland6 to 8 business days
Portugal6 to 8 business days
Romania:8 to 12 business days
Serbia8 to 10 business days
Slovakia6 to 8 business days
Slovenia6 to 8 business days
Spain6 to 8 business days
Sweden4 to 8 business days
Switzerland6 to 8 business days
United Kingdom6 to 8 business days

We provide free shipping for all orders over €150.

For smaller orders shipping costs are €6.50 (Netherlands) and €20 (Europe)

After your order is completed we will provide you with the the relevant information. The url that is included in the email can be used to follow the progress of your shipment.

Every order is shipped as a discrete package. There is no mention of our website or the contents of the package on the box.

We rely on DHL to make sure your package is delivered as fast as possible.

Yes, we do. Shipping is free for all orders over €150

We offer guaranteed delivery in case your order goes missing by the carrier. All orders are insured so if the carrier screws up delivery, we are covered. This means we will provide a full refund or a free reshipment in case your order goes missing.

Because of the current global situation with covid-19, some orders experience serious delay. There is nothing that we can do to speed up delivery after your order has been sent. We ask you to remain patient in case of a delay.

We will accept returns if it is due to damage that is our fault or manufacturers defects. The items that we sell could degrade if improperly handled. As a result we are unable to resell products once they have left our warehouse.There are certain extenuating circumstances where we will accept returns of unopened research chemicals.

The return must be within 5 days after your package has arrived. Due to their fragile nature and we are being unable to monitor how they were handled when they were out of our care, could possibly degrade. We prefer not to accept returns of SARMs due to this fact. Although we will listen to all cases should the need arise. Please contact us to discuss this.

If you are missing an item or the item you receive is damaged then please contact us and we will send out a replacement free of any shipping costs to you.

We take every precaution to prevent seizure of your order by customs. In the unlikely event that your order is seized, we will reship for free or give you a full refund.

Not panicking is an excellent way to start. We guarantee delivery of each and every order if you have provided us with the correct shipping information. Please try to be patient and if you experience any problems, please let us know so we can find a proper solution. There is no reason to start a claim with PayPal. You will receive a refund in case you do, but will automatically be placed on our blacklist and will not be allowed to place any new orders.

Due to the current situation with COVID-19 there may be some delay. We are currently unable to ship to Spain.

QUALITY

This is an excellent question and we are more then happy to give you an insight into the procedures we take in order to make sure you receive only the best possible quality when ordering at HQSARMS.com.

  • We have over 14 years of experience doing business with Chinese companies. During this time, we managed to build trustworthy relationships with reliable manufacturers. There are a few suppliers that can claim the same.
  • Trust is good, control is better. While we do trust the manufacturers we work with, we are very aware of our responsibility towards our customers. What good are research compounds such as SARMs when they do not live up to quality standards? Exactly, worthless. We, therefore, have extensive procedures put into place for testing, both in-house as well as by independent third-party labs.

We do perform third-party testing on a regular basis, but we don’t have Third-party test results for every batch.

A lot of suppliers will provide you with a fake COA (Certificate Of Quality) and third-party test results that are fake. A lot of times the documents are either forged or simply copied from another site. We consider this unethical behavior and we will never engage in these kinds of practices.

It is our goal to build long-lasting relationships with our customers and we firmly believe that open and honest communication and transparency are the only way to achieve this.

We could make a lot more money by just doing what every shady SARMs supplier out there does but we choose not to.

AFFILIATE PROGRAM

No, our affiliate program is completely free to join

The HQSARMS Affiliate program is a marketing program wherein we pay a certain fixed commission to people who drive new customers’ sales to HQSARMS.

The rate of our affiliate commission is set to 12%.

As an affiliate, you can request a payout of your commissions when they exceed the minimum amount of €30.

At the end of each month we will pay your commissions automatically if they are at least €30.

We will work with you to resolve this as quickly as possible.

Shoot an email at info@hqsarms.com with the following information: Your affiliate id and your Order ID, as well as Date of Sale.

PAYMENT

We currently support the following payment methods:

PAYPAL

It is possible to buy SARMs using PayPal

CREDIT CARD

It is possible to pay by credit card if you don’t have a PayPal account.